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Search our FAQs by category to find answers to the most common questions about Prudential RideLondon.

 

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The Events


What is Prudential RideLondon?

Prudential RideLondon is the world’s greatest festival of cycling, with more than 100,000 cyclists expected to participate during the weekend of 15-16 August 2020. This will be the eighth edition of the festival.

The festival was developed by the Mayor of London, London & Partners and Transport for London in partnership with Surrey County Council. The event is managed by the London & Surrey Cycling Partnership (LSCP) and sponsored by Prudential.

It combines the fun and accessible element of a free family ride in central London with the excitement of watching the world’s best professional cyclists race. Taking a cue from the London Marathon, amateur cyclists also participate by riding a 100-mile, 46-mile or 19-mile challenge on the same closed roads as the professional men, with the added incentive of raising money for good causes. The best action is broadcast live on TV both on BBC TV in the UK and internationally.

The Prudential RideLondon Classique for women and the Prudential RideLondon-Surrey Classic are the richest one day races on the pro cycling calendar, offering equal prize money.

Prudential RideLondon comprises:

Saturday 3 August

  • Prudential RideLondon FreeCycle offers the chance for all the family to enjoy an seven-mile traffic-free circuit on closed roads through central London passing some of the capital's most iconic landmarks. Everyone is welcome, no matter what their age or ability. Cyclists will be able to cycle the route at a leisurely pace and as many times as they like with the ability to stop off en route at six different Festival Zones where there will be a range of bicycle-based entertainment and activities to enjoy.

How can I enter Prudential RideLondon FreeCycle?

Check our FreeCycle registration page for more information on how to sign up.

  • The Prudential RideLondon Classique will take place on a spectacular 3.4km circuit in central London. The prize money for the Prudential RideLondon Classique is the same as the prize money on offer in the men's race the following day.
  • The Brompton World Championship Final will see more than 500 riders make a mad dash to unfold their bikes before sprinting off on two wheels to complete up to eight laps around St James’s Park.

Sunday 4 August

  • The Prudential RideLondon-Surrey 100 will see around 25,000 amateur cyclists take on a cycling challenge like no other through London and Surrey on a similar route to that of the London 2012 Olympic Road Cycling Races. The Prudential RideLondon-Surrey 100 will start in Queen Elizabeth Olympic Park, then travel through the capital and onto Surrey's stunning country roads and through the Surrey Hills before a spectacular finish on The Mall in central London.

    As well as an opportunity to take on a personal challenge in completing the ride, participants' involvement will benefit good causes with thousands riding for charity. A record-breaking £12 million+ was raised for charity in 2018 bringing the total raised by riders since 2013 to more than £66 million.
  • The Prudential RideLondon-Surrey 46 was held for the first time in 2016 and was created specifically as the ideal first mass participation sportive for newer cyclists and also younger cyclists.

    The sportive comprises a spectacular 46-mile route on traffic-free roads, beginning at Queen Elizabeth Olympic Park in east London and following the same route as the Prudential RideLondon-Surrey 100 for the first 27 miles before taking a new two-mile route which then links up with the last 17 miles through London to finish on The Mall.
  • The Prudential RideLondon-Surrey 19 starts at Sandown Park in Surrey and takes in the final 19 miles of the Prudential RideLondon-Surrey 100 route, going through south west London, over Putney Bridge and into the centre of the capital to the spectacular finish on The Mall in front of Buckingham Palace.
  • The Prudential RideLondon-Surrey Classic will see 150 of the world's top cyclists start from Bushy Park and stream out into Surrey, with five climbs of Box Hill acting as the centrepiece for the race before finishing on The Mall in central London.

    In 2017, this race made history as the first British men’s race ever to attain UCI WorldTour status, putting it in the same top tier of races as the Tour de France.
When is Prudential RideLondon?
  • Prudential RideLondon FreeCycle: Saturday 15 August 2020, 09:00-16:00
  • Prudential RideLondon Classique: Saturday 15 August 2020, 17:00-18:45
  • Prudential RideLondon-Surrey 100: Sunday 16 August 2020, 05:45-17:30 (approx)
  • Prudential RideLondon-Surrey 46: Sunday 16 August 2020, 09:00-13:00 (approx)
  • Prudential RideLondon-Surrey 19: Sunday 16 August 2020, 14:30-17:30 (approx)
  • Prudential RideLondon-Surrey Classic: Sunday 4 August 2019, 14:00-18:20 (approx)

All timings are subject to change.

Can I watch on television?

BBC Sport is the official broadcaster for Prudential RideLondon and will be showing live coverage of the event. Please check schedules for timings.

What were the benefits of Prudential RideLondon 2018?

The 2018 Prudential RideLondon festival saw more than 100,000 participants take part in seven events during the festival weekend. More than £13 million was raised for charity, equaling the world record for a one-day annual cycling fundraising event.

Prudential RideLondon was televised nationally live on BBC TV. There were more than 26,000 finishers in the Prudential RideLondon-Surrey 100, Prudential RideLondon-Surrey 46 and  Prudential RideLondon-Surrey 19, and 70,000+ participants in Prudential RideLondon FreeCycle.

An estimated 150,000 spectators lined the routes to watch the Prudential RideLondon-Surrey Classic.

What is The London Marathon Charitable Trust?

Prudential RideLondon is organised by the London & Surrey Cycling Partnership LLP (LSCP). London Marathon Events Limited is the majority shareholder of LSCP. We are proud of the fact that all of the profits of London Marathon Events Limited are passed to its parent company, The London Marathon Charitable Trust, a registered charity.

The London Marathon Charitable Trust was created in 1981 by Chris Brasher and John Disley, the founders of the London Marathon, to meet one of their founding aims to raise money for sport and recreational facilities. Their vision ensured that the profits from the London Marathon (and other events organised by the company) would go to The London Marathon Charitable Trust in perpetuity.

The Trust currently provides grants towards capital projects that inspire people to lead a more active lifestyle and increase the number of people regularly taking part in sports and physical activities.

The Trust is able to distribute grants in all areas where London Marathon Events Limited organises mass participation events: the 32 London boroughs and the City of London, Surrey, South Northamptonshire and Aylesbury Vale.

The total value of grants awarded by The Trust since 1981 is now more than £80 million to more than 1,300 projects.

Following the inaugural Prudential RideLondon in 2013, organisations from Surrey became eligible to apply for grants for the first time and 10 organisations from Surrey were awarded grants totalling £385,085 in 2013. A total of 72 projects in Surrey have now been awarded grants totalling more than £2.5 million.


Prudential RideLondon-Surrey 100


How do I enter the Prudential RideLondon-Surrey 100 ballot?

Visit our Prudential RideLondon-Surrey 100 page for more information on how to enter the ballot.

When do I find out if I have been successful in the ballot?

Everyone who applied in the ballot will be notified of their ballot result in February 2020 (subject to change).

How is the ballot drawn?

The ballot is drawn randomly using the answers provided by registrants on their entry forms. It is weighted for Health and Safety purposes to help the maximum number of people get safely around the route within eight-and-a-half-hours of the departure of the last start wave.

Why have I been unsuccessful in the ballot again?

The ballot is drawn randomly and your friend has been lucky. There are other options to get a place in the event. Please look at our to find out which charities have places to fill. You can also put together a team of four and enter the .

I am now unable to ride. Can I withdraw and defer my entry?

If you gain your place via the public ballot and pay your entry fee, you will be able withdraw and apply for a guaranteed place in 2021 – please read our Deferred Entry page after you have secured your place for more information.

Please note that entry fees are not refundable under any circumstances (see ). However, we do offer this option to apply for a guaranteed entry for the following year to everyone who got their place through the ballot and then has to withdraw. This means it is not necessary to go through the ballot process again. Please note that it is only possible to withdraw and apply for a guaranteed place once. If you take up a guaranteed place for 2021 and then withdraw again, you will not be eligible for a guaranteed place in 2022.

In order to secure your guaranteed place in 2021, you must meet the deadlines outlined in the withdrawal process and pay the entry fee for the 2021 Prudential RideLondon-Surrey 100.

You cannot withdraw and apply for a guaranteed place for 2021 if it came from a charity. Places from a charity go back to the charity. Places won in a competition may not be deferred under any circumstances.

I have moved. How do I let you know my change of address?

Please email changeofaddressrl@RideLondon.co.uk with your name, date of birth, telephone number, old address and your new address. Your address details will then be changed in our system and a confirmation will be emailed to you when this has been done. Please do not call the helpdesk with changes of address as these can only be processed by email.

Can I participate in my handcycle?

It is not possible to participate in the Prudential RideLondon-Surrey 100 using a handcycle. Trials for different types of bicycle have been held each year and a limited number of entries are available in 2019 for tandems, tricycles and recumbent bicycles, with priority for these places given to riders with a disability.

What type of bicycle can I ride in the event?

The following bicycles are permitted:

  • Standard road and hybrid bicycles
  • Single-speed (both fixed and freewheel) bicycles are allowed as long as they have suitable brakes
  • Mountain bikes are allowed – although please use slick tyres to conserve energy
  • Tandems if officially entered (see below)

e-bikes

For the first time in 2019, e-bikes are permitted in all Prudential RideLondon mass participation events, including the Prudential RideLondon-Surrey 100.

Only those cycles that comply with current UK/EU legal requirements for ‘electrically assisted pedal cycles’ (EAPCs) are permitted in the sportive.

EAPCs still require the rider to pedal and the electric motor, with a maximum power of 250 watts, cannot provide assistance when travelling at more than 25 km/h (15.5mph). Participants using e-bikes must still meet the age requirements for entering the Prudential RideLondon-Surrey 100 (18 years old and above).

If you wish to participate in the Prudential RideLondon-Surrey 100 on an e-bike, you must inform us via helpdesk@ridelondon.co.uk (stating your full name and date of birth) by Tuesday 26 February 2019 so you can be placed in a suitable start wave for safety reasons.

Tandems

Preference for tandems will be given to riders with a disability. For your entry to be converted to a tandem you must already hold an individual place into the event. If you are a visually impaired or disabled rider and have been accepted via the ballot, you must contact assistedrider@RideLondon.co.uk in order to process your entry.

For tandems one rider needs to have gained an individual place into the event. If the rider who secured their place has a disability only this rider will be charged, the pilot will receive a guaranteed free of charge place. If both entrants are able-bodied, the rider(s) with a place will be entered into the tandem ballot. If successful in the tandem ballot both riders will need to pay for their place. Alternatively, both riders will need to have received a place from a charity.

Those interested in transferring to a tandem entry should inform the Prudential RideLondon team on tandems@RideLondon.co.uk by late February 2018. Please only contact us once you have secured at least one place for the tandem.

The following bicycles are not permitted:

  • Fixed wheel with no brakes
  • Fixed wheel with only a front brake
  • Any bicycle with only one brake
  • Handcycles
  • Unicycles
  • Penny Farthings
  • Quadcycles
  • BMX
  • Towed trailers
  • Child carriers
  • Tag-along trailer bicycles
  • Trailer bicycles
  • Cargo bicycles
  • Specialist time-trail bicycles are not allowed as they do not allow for immediate control of the bicycle.
  • Recumbents with full fairing
  • Stride driven or stand up machines such as elliptical cycles
  • Any bicycle without 360° rider visibility
  • Unconventional handlebars (including triathlon bars, aero bars, clip-ons, prayer bars, Spinaci bars and cow bars) are not allowed.
  • Handlebars without bar-end plugs are not permitted.

Prudential RideLondon-Surrey 100 Recumbent Bicycles and Tricycles

A trial for both recumbent bicycles and recumbent tricycles took place in 2015 for a selected number of invited riders who expressed an interest in participating in the Prudential RideLondon-Surrey 100. Following this successful trial, rucembent bicycles and tricycles are permitted in the event.

All recumbents are welcome to participate in Prudential RideLondon FreeCycle.

To gain a recumbent or tricycle entry you must have already secured an individual place into the event.

Those interested in transferring to a recumbent or tricycle entry should inform the Prudential RideLondon team on recumbents@ridelondon.co.uk or tricycles@ridelondon.co.uk. Please only contact us once you have secured your individual place into the event.

Can I wear fancy dress and/or decorate my bike?

To ensure the safety of all riders, nothing you wear can obscure your vision or impair your hearing (eg no masks) and you must wear a helmet that conforms to current safety regulations. You should not wear loose clothing or articles that could detach at speed, get caught in the moving parts of the bicycle or pose a risk to other participants.

What accommodation options are available?

Go to www.visitlondon.com or www.visitsurrey.com for a list of accommodation options.

How do I get to the Start?

The start of the ride is between 05:45-09:45 at Queen Elizabeth Olympic Park (QEOP) – formerly the Olympic Park – in Stratford.

We have put in place arrangements that will ensure the 25,000 riders and their bikes reach the Start on time and get home afterwards.

There will be no parking on the day within Queen Elizabeth Olympic Park or at Westfield, Stratford.

More information about how to get to the Start is available on our Transport Options page. Participants are encouraged to use these options.

Participants will be notified of individual start times by email in July/August 2020 (subject to change). Faster riders are given earlier start times to minimise the need for overtaking and spread the field. All riders in the Prudential RideLondon-Surrey 100 have eight-and-a-half hours to complete the ride from the departure of the last start wave, and riders in the Prudential RideLondon-Surrey 46 have at least three hours and 20 minutes.

Please note it is not possible to change your allocated start time.

Riders must plan travel carefully to ensure they arrive at the Start in good time for their assigned start time as it will not be possible to start in a later wave. No riders will be able to start after the last wave at 09:45.

Final Instructions information will be sent to all participants in July. It is strongly recommended that family and friends do not accompany participants to the Start of the Prudential RideLondon-Surrey 46 or the Prudential RideLondon-Surrey 100.

All participants receive regular e-newsletters and updates on transport arrangements will be included in these. Please ensure you read these emails and respond when questions are asked.

What is the Prudential RideLondon Cycling Show?

The Prudential RideLondon Cycling Show will take place at ExCeL, 2 Western Gateway, Royal Victoria Dock, London E16 1XL. It will connect and inspire cyclists and would-be riders of all ages and abilities. Entry is free and open to all. Many of the major cycling brands will be present as well as a multitude of other exhibitors who will be showing and selling everything from designer water bottles to the latest GPS devices.

All participants in the Prudential RideLondon-Surrey 100 and the Prudential RideLondon-Surrey 46 must register at the Prudential RideLondon Cycling Show to collect their registration pack that is required to start the event.

I am unable to register at the Cycling Show. What can I do?

While preferring you to register in person, we recognise that in some cases this may be impossible, so you can nominate someone to collect your Rider Pack for you.

The person you nominate must have a letter, written and signed by you, authorising that person – by name – to collect your Rider Pack. You must also provide them with a clear photocopy of your passport or driving licence showing your name and your signature, and a copy of the QR code that was sent to you.

The person collecting your Rider Pack should also have their own suitable photo identification with them. Failure to comply with these instructions may lead to your Rider Pack not being issued. Please note: an individual can only collect one other person’s Rider Pack in addition to their own.

Please note: an individual can only pick up one set of rider documents in addition to their own.


Prudential RideLondon-Surrey 46


What is the Prudential RideLondon-Surrey 46?

The sportive, which is not a race, comprises a spectacular 46-mile route on traffic-free roads, beginning at Queen Elizabeth Olympic Park and following the same route as the Prudential RideLondon-Surrey 100 for the first 27 miles before taking a two-mile route which then links up with the last 17 miles through London to the finish on The Mall.

Why was it added to the programme?

The Prudential RideLondon-Surrey 46 was created specifically as the ideal first mass participation sportive for newer cyclists and also younger cyclists. These riders might find the 100-mile challenge intimidating or, in the case of 16-18 year olds, they are not eligible to enter.

The Prudential RideLondon-Surrey 46 is still a challenge but it is much more of an introduction to cycling on traffic-free roads and it’s a wonderful way to ride your first sportive.

How is it different to the Prudential RideLondon-Surrey 100?

As well as being a little less than half the distance of the 100-mile challenge we have taken out the steepest climbs of Leith Hill, Box Hill and Newlands Corner and the narrower parts of the route through some of the Surrey Hills. Check out our route map for more details.

How do I enter?

The online ballot for the 2020 Prudential RideLondon-Surrey 46 will open in early 2020.

Can I swap my Prudential RideLondon-Surrey 100 place for a Prudential RideLondon-Surrey 46 place?

It is not possible to exchange a place in one event for a place in another event.

How many riders will there be?

We are expecting around 5,000 riders to start the Prudential RideLondon-Surrey 46.

What time does it start?

Riders will depart in waves from Queen Elizabeth Olympic Park from 09:00 – 09:45.

Can I ride with my friends?

Yes. You are able to choose your start wave when you have a confirmed place in the event as part of the entry process for the Prudential RideLondon-Surrey 46. The range of choices will include start waves for 16-18 year olds, all-female, first time sportive riders and more.

Please note that due to the numbers of riders (25,000), it is not possible for riders to choose their start wave in the Prudential RideLondon-Surrey 100. Riders in this event will be informed of their start wave time in July/August 2020 (subject to change). It is not possible to change the start wave.

What impact does the 46-mile event have on road closures?

The Prudential RideLondon-Surrey 46 will divert riders along Hampton Court Way, enabling 22 miles of the route through Surrey to be opened 30-45 minutes earlier. Local access to and from Thames Ditton via Embercourt Road will be maintained all day on Sunday 16 August. More information on London road closures for the event will be available from June 2020, at www.tfl.gov.uk/ridelondon and information for Surrey residents will be available on our Community Info page.

What type of bike can I ride in the event?

Please see our list of eligible bikes.

Can I participate in my handcycle?

There are a limited number of places for handcycles in the Prudential RideLondon-Surrey 46. Please contact disability@londonmarathonevents.co.uk for further information.

Do I have to wear a helmet in the event?

Yes, all riders must wear a helmet.

Where do I finish?

The Finish Line for all events in the Prudential RideLondon festival of cycling is on The Mall in St James’s Park, in front of Buckingham Palace.

Do I get a different medal?

Yes, a unique medal will be produced for all finishers in the Prudential RideLondon-Surrey 46.

How fast do I have to cycle?

All participants should aim to complete the entire ride within four hours as we aim to have all riders in the Prudential RideLondon-Surrey 46 across the Finish Line by 13:00.

All riders (no matter what their start time) must cross Hampton Court Bridge (mile 27) by 11:40. This equates to an average speed of 14mph for riders starting at 09:45 and 10mph for riders starting at 09:00.

Will there be food and drink available?

There are a number of stops along the route with food and drinks - and toilets.


Prudential RideLondon-Surrey 19


What is the Prudential RideLondon-Surrey 19?

Starting at Sandown Park in Surrey, the sportive takes in the final 19 miles of the Prudential RideLondon-Surrey 100 route, going through south west London, over Putney Bridge and into the centre of the capital to the spectacular finish on The Mall in front of Buckingham Palace.

Why was it added to the programme?

The Prudential RideLondon-Surrey 19 has been created to encourage younger and newer riders to take part in their first mass-participation cycling event and to provide an opportunity for families and friends to ride together.

How do I enter?

The online entry system for the 2020 Prudential RideLondon-Surrey 19 will open in 2020.

Can I swap my 100 or 46-mile place for a Prudential RideLondon-Surrey 19 place?

It is not possible to exchange a place in one event for a place in another event.

What time does it start?

Riders will depart in waves from Sandown Park in Esher from 14:30 – 15:30.

What is the minimum age for entry?

The event is open to riders aged 12 on event day and upwards, although those under 16 must be accompanied by a responsible adult who is 18 years or over. We recommend that any young riders new to cycling attend a cycling proficiency course such as Bikeability. Joining a British Cycling club can also be a great way of gaining additional confidence for riding in large groups and understanding how to effectively communicate on the bike.

What sort of bike can I ride in the event?

Please see our list of eligible bikes.

Do I have to wear a helmet?

Yes, all riders must wear a helmet.

Where do I finish?

The Finish Line for all events in the Prudential RideLondon festival of cycling is on The Mall in St James’s Park, in front of Buckingham Palace.

Do I get a different medal?

Yes, a unique medal will be produced for all finishers in the Prudential RideLondon-Surrey 19.

How fast do I have to cycle?

All participants should aim to complete the entire ride within three hours as we aim to have all riders in the Prudential RideLondon-Surrey 19 across the Finish Line by 17:30. This equates to an average speed of 10mph (including stops) for the 19-mile distance.

Will there be food and drink available?

There are refreshments stops along the route.


The Routes


Why will roads be closed?

In order to safely deliver these world-class sporting events, we must secure the routes and make sure they are clear of any vehicles. This protects both participants and spectators and will involve road closures and parking restrictions in affected areas.

Before the Prudential RideLondon events, road closures are necessary to: install protective barriers, deploy paid event stewards and volunteer marshals along the route and to allow for some minor highway works to be carried out – all crucial for the events to take place. Due to the numbers taking part in the Prudential RideLondon-Surrey 46 and the Prudential RideLondon-Surrey 100 and the requirements of the Ride London-Surrey Classic, full road closures are necessary for safety reasons.

Once the riders in the mass-participation event have passed over Hampton Court Bridge, rolling road closures will be used for the Prudential RideLondon-Surrey Classic wherever possible in Surrey to reduce the impact of road closures on residents and businesses throughout the day.

After the Prudential RideLondon-Surrey Classic professional race, the removal of barriers, signage and reinstatement of any street furniture will begin.

Which roads will be closed to vehicles?

Please see our road closures page for full details of affected roads during the Prudential RideLondon weekend.

Any road used as part of the route for either Prudential RideLondon FreeCycle or the Prudential RideLondon Classique, or the Prudential RideLondon-Surrey 46, Prudential RideLondon-Surrey 100 or Prudential RideLondon-Surrey Classic, will be closed for the event. Vehicles will not be able to cross the route while the road closures are in place, though local access will be maintained for as long as possible.

From around 11:00 on event day, once the riders in the mass-participation event pass over Hampton Court Bridge, roads along the route in parts of Surrey will be opened in phases to help reduce the impact of road closures on residents and businesses throughout the day.

Roads adjoining the closed route have restricted access for local residents and businesses. On the event day, prior to entering a road that leads to a road closure, drivers will be made aware of restrictions. Road closure points will be staffed by an event steward to ensure the event route is secured.

Check out our route maps for more information.

Details, including maps of areas affected by road closures and parking suspensions are distributed via a leaflet drop in prior to the event to every household and business on the route. At that time, bespoke area information will be available to download from our Community Info page.

How long will roads used for the event be closed?

Visit our road closures page for full details on which roads will be affected over the weekend of Prudential RideLondon.

On the Saturday of event weekend, road closures will be in place in the City of Westminster, London Borough of Camden and the City of London from 04:00 until around 18:00 and 19:30 in certain places. All central London river crossings remain open with the exception of Waterloo Bridge.

On the Sunday of event weekend, road closures will be in place from 04:00 throughout east London and 05:00 in central and south west London. From 11:00 roads along the route in east London will start to reopen. From around 14:30, roads along the route in central and south west London were opened in phases once the event had passed. A number of bridges will also be closed for some or all of the day.

The length of closure depends on the location of the road on the event route. The organisers want to minimise the disruption to local residents and businesses, and therefore we will be working hard to ensure the roads are only closed for as long as is absolutely necessary.

From around 11:30, once the riders in the mass-participation event have passed over Hampton Court Bridge, roads along the route in parts of Surrey will open in phases to help reduce the impact of road closures on residents and businesses throughout the day.

Details, including maps, of areas affected by road closures and parking suspensions are distributed via a leaflet prior to the event weekend to every household and business on the route. At that time, bespoke area information will be available to download from our Community Info page.

Will road closures have an effect on the wider road network?

On the Saturday of event weekend traffic impacts are expected to be light with roads in the City of Westminster, London Borough of Camden and the City of London closed from 06:00 until around 18:00. All central London bridges will remain open with the exception of Waterloo Bridge.

Buses in and around central London will be on diversion or will terminate earlier than usual to avoid the road closures.

On the Sunday of event weekend there will be a significant impact on road transport, including bridges and buses across large parts of London and Surrey.

A number of bridges will also be closed for some or all of the day.

Buses around the events will be on diversion or will finish early due to the road closures.

Parking will be suspended along the event routes and on some adjacent roads. Check local signs to see when the suspensions will apply.

Vehicles will not be able to cross the route while the road closures are in place, though local access will be maintained for as long as possible. To allow access across closed roads on the event route, pedestrian access will still be possible at designated crossings, where marshals will ensure you can cross the road safely.

The road closures will have a wider impact than the immediate Prudential RideLondon route and to avoid disruption drivers are advised, wherever possible, to avoid areas near the event routes in central London on the Saturday of event weekend, and around the event routes in east, central and south west London, and in the affected parts of Surrey on the Sunday of event weekend, and to ensure more time is given for journeys.

Tube and rail, walking and cycling will be the best ways to get around London and enjoy the weekend, although some stations will be busier than usual close to the festivities. Buses around the events will be on diversion or will finish early due to the road closures. Full information will be available prior to the event from www.tfl.gov.uk/ridelondon

Details, including maps, of areas affected by road closures and parking suspensions are distributed via a leaflet prior to the event to every household and business on the route. Bespoke area information will be available to download from our Community Info page.

What access is there for people living and working in the roads that are closed?

Access restrictions will depend on the location and time that the events pass through, and local access will be maintained for as long as possible. These will be put in place to balance the smooth running of the events while maintaining the safety and security of participants, residents and spectators.

Details, including maps of areas affected by road closures and parking suspensions are distributed via leaflet in early July to every household and business on the route. At that time, bespoke area information will be available to download from our Community Info page.

It is a requirement for the event routes to be completely vehicle-free, therefore please note that parking will be suspended along the routes and on some adjacent roads. Check local signs to see when the suspensions will apply.

Any cars left on the route will be removed from it. Over the three weekends in the run up to the event, all cars parked on the Prudential RideLondon routes will have leaflets placed on their windscreens with further information to help further raise awareness of the event.

If you have special requirements, for example social care or community health needs, please email helpdesk@RideLondon.co.uk or call 0345 894 9773.

What access is there for visitors or deliveries to homes and businesses?

Any disruption is regrettable but, by planning ahead, affected residents and businesses can minimise the impact. While the roads are closed, residents will not be able to drive through barriers or road closures. Advance notice of the date, time and location of road closures will be provided. By taking note of this information residents/businesses will be able to:

  • Consider their delivery and servicing needs, including re-timing deliveries to when access is available. Examples of deliveries include home shopping from supermarkets as well as morning bread and milk deliveries, medicines or visitors from health workers etc
  • Timetable staff to start and finish at times when access is available, arrange appointments, meetings and visits at times when access is available

Details, including maps of areas affected by road closures and parking suspensions are distributed via a leaflet prior to the event to every household and business on the route. Bespoke area information will be available to download from our Community Info page.

Will local businesses receive any priority for deliveries to get through road closures?

There will be no opening of road closures while the Prudential RideLondon events are in progress. This is important to ensure not only that the event is not disrupted, but also it is vital for public safety. You will be given details of when roads will close in advance of the event and you are encouraged to use this information to plan ahead and minimise any potential disruption.

You could consider working with your suppliers and customers to re-time deliveries to before or after the event.

You should also consider signing up to the TfL road freight bulletin, which provides regular information and advice on issues impacting upon deliveries and servicing in London. Email freight@tfl.gov.uk to register to receive the bulletins.

What parking is available for people living/working in the roads affected who don’t have off-road parking?

Restrictions will be kept to a minimum but because the event route itself must be kept clear, there will be no parking available on the route. It is suggested that you make alternative plans to park your vehicle in adjacent roads that are not affected by the events. Any cars parked on the routes after the parking restrictions have been implemented will be removed. Over the three weekends in the run up to the event, all cars parked on the Prudential RideLondon routes will have leaflets placed on their windscreens with further information to help further raise awareness of the event.

Details, including maps of areas affected by road closures and parking suspensions are distributed via a leaflet prior to the event to every household and business on the route. At that time, bespoke area information will be available to download from our Community Info page.

The best way to ensure you are not affected is to check this information and then plan ahead and make alternative arrangements if necessary.

Will compensation be paid for inconvenience or lost business revenue?

There will not be any payments for inconvenience or lost business revenue.

What arrangements have been made for blue light and critical services vehicles to access the roads that are closed?

Planning for the events involves the Police, Fire, Rescue and Ambulance Services and other critical services.

Emergency vehicles will be placed in the most appropriate locations across London and Surrey to allow any situation to be dealt with quickly and safely. Emergencies will be treated in the usual way, and the safety of residents and visitors will be dealt with as a priority.

If you have special requirements (for example if you require visits from a health worker or daily medicines etc) please email helpdesk@RideLondon.co.uk or call 0345 894 9773.

Will there be road repairs to resolve issues that might affect cyclists?

The quality of the road surface does not need to be perfect but must be deemed safe by the London & Surrey Cycling Partnership (LSCP). LSCP is working closely with all highways authorities to ensure that their annual maintenance works are timed to ensure that the route road surface is appropriate for the events.

Highway Authorities’ ongoing highway maintenance activities will ensure the Prudential RideLondon-Surrey routes are repaired to the required standard, with the event promoter funding any repairs which are required over and above the usual Highway Authority standard of repairs.

Surrey County Council will undertake its regular summer carriageway surface dressing programme across parts of the road network, some of which may coincide with the Prudential RideLondon-Surrey 100 route. This surface dressing usually takes a few days to settle and where any roads on the route have been surface dressed, these will be swept in the lead-up to the event to ensure the route is in a suitable condition, by removing the excess chippings and gravel – especially on corners.

What arrangements have been made to ensure security of homes and businesses during the event?

The organisers are placing a large number of event stewards across the route to manage crowd access and control at the roadside.

If you have a question about a specific road closure, please email helpdesk@RideLondon.co.uk or call the Prudential RideLondon help desk on 0345 894 9773


Spectators


Where are the best places to watch the event?

The whole route is unticketed, so everyone will be able to watch for free. Certain areas will be closed to spectators for safety reasons.

The route has many excellent vantage points and is close to some stunning and unique attractions. In certain areas of outstanding natural beauty and conservation areas, spectator numbers will be restricted to protect the local habitats. These are open-air events so spectators should come prepared for all weather conditions.

A number of areas will make ideal spectator hubs with special entertainment on the Sunday of event weekend.

Due to road closures, parking suspensions and the numbers of expected spectators, the organisers are encouraging people to walk, cycle or use Tube or rail services to get to the events. For spectators who are travelling from further afield the organisers suggest to book early and stay in local accommodation.

For advice about where to stay, visit visitlondon.com or visitsurrey.com

While it is best to plan your journey in advance, remember to check for any last-minute changes before you travel.

What can I expect to see?

On the Saturday of event weekend, 70,000 cyclists are expected to enjoy cycling on an eight-mile traffic-free loop on closed roads through central London in Prudential RideLondon FreeCycle. There will also be Festival Zones with a wide range of bike-based entertainment, free for participants and spectators.

Later that day, the Prudential RideLondon Classique – the richest women’s one-day race in cycling - offers spectators the chance to see the best women’s cycling teams in the world battling it out over 20 laps of a closed 3.4km circuit that starts and finishes on The Mall.

On the Sunday, the Prudential RideLondon-Surrey 100 will see 25,000 amateur cyclists take on a cycling challenge like no other, riding 100 miles through London and the Surrey Hills, with many raising money for good causes. They will be followed by 5,000+ amateur riders in the Prudential RideLondon-Surrey 46.

Cyclists will start over a four hour period from Queen Elizabeth Olympic Park and will naturally spread out along the route so there will be quiet and busy periods with gaps between groups of cyclists. Event stewards will assist pedestrians in crossing the route at existing pedestrian crossing locations when safe to do so.

During the Prudential RideLondon-Surrey Classic, a UCI WorldTour race, approximately 30 minutes before the cyclists come past you will see the lead safety vehicles.

Shortly before the professional cyclists pass, a group of police motorcycle escorts will pass along the route to warn spectators that the professional race is approaching. The cyclists will arrive, followed closely by a series of team support vehicles with spare bikes, wheels and parts, emergency services vehicles and technical officials.

Are there any special provisions being made for disabled spectators?

We want as many people as possible to enjoy and experience Prudential RideLondon. Many parts of the route will be easily accessible.

Will there be barriers along the routes?

A range of barriers will be used to create the routes for the Prudential RideLondon events and will be necessary in specific locations to secure the routes and keep both participants and spectators safe.

During the weeks before and after the Prudential RideLondon events, the London & Surrey Cycling Partnership and its contractors will be storing, installing, moving and collecting barriers throughout London and Surrey to accommodate the Prudential RideLondon events.

Can I cycle the route before or after the events?

Detailed maps of the event routes are available on our website. Please keep in mind that the roads are public highways, therefore we would ask you to follow the Highway Code and be respectful of other road users and residents of the communities you may pass through. Please note that not all roads on the routes usually allow cyclists to use them, for example the A12, so please check before you cycle.

For the events on the Sunday of Prudential RideLondon weekend, cycling along the event route is not permitted whilst road closures are in place, nor recommended when closures are lifted, as the roads will be very busy before and after the race has passed, with preparations such as barriers and race infrastructure being put into place. Event stewards will be on hand to advise people.

Will there be clearly signed car parks where I can park to watch the race?

Because large numbers of visitors are expected at peak times, the organisers do not recommend driving to the events on the day and are encouraging spectators to either book early and stay in local accommodation, or to use public transport to get to the events. If driving to any of the events, vehicles should be parked away from the route and spectators should either walk or cycle to viewing points (bikes can be brought in cars).

Is there a list of accommodation or camping sites where spectators can stay?

A range of accommodation options around the route is available, from top quality hotels to dormitory-style hostels or camp sites. Accommodation across London can be found at visitlondon.com and for Surrey at visitsurrey.com

What steps are being taken to protect the local environment?

London and Surrey have many beautiful and protected areas. The event organisers work with Natural England, The Royal Parks, the National Trust and other organisations to take the necessary actions to comply with the UK Habitats Regulations and Wildlife and Countryside Act (as amended).

Together they determine the scope of a Habitats Regulations Assessment as well as devise an appropriate spectator management plan. The London & Surrey Cycling Partnership (LSCP) will be using the legacy of ecological survey work completed in 2012 to inform its planning for these areas.

Some areas will be controlled access to limit any degradation of sensitive landscapes.

Who is responsible for cleaning and waste management?

The London & Surrey Cycling Partnership (LCSP) in partnership with other organisations will be responsible for ensuring that any waste is collected, on the roads and in neighbourhoods.

Will there be toilet and refreshment facilities anywhere on the route?

There will be a great deal of interest in the events and efforts will be made to ensure that sufficient facilities are put in place so that spectators are catered for while they watch the events. This will include both toilets and places to buy refreshments. Many local businesses will be open on event days.

Transport changes & resident engagement

Temporary transport changes


Will public transport be affected by Prudential RideLondon events?

Public transport will continue to operate as normal, with the exception of some buses in the affected areas, which will either be on diversion, or finish earlier than usual, or in some instances services may be suspended to avoid the road closures during the events. Tube stations close to the event route are likely to be busier than usual so you are advised to plan ahead if you are attending the Prudential RideLondon events. On the Saturday of the event, extra Santander Cycle Hire bikes will be available near the FreeCycle route in Westminster and the City of London between 09:00 and 16:00. Docking stations located on the route of the Prudential RideLondon-Surrey 100, the Prudential RideLondon-Surrey 46 and the Prudential RideLondon-Surrey Classic will be closed on the Sunday of the event, but the scheme will still be open.

Further information is available at tfl.gov.uk/ridelondon.

Transport for London and Surrey County Council will seek to maintain good passenger links wherever possible, to minimise disruption to passengers and local communities.

Engagement process – London residents


What was the engagement process in London?

TfL has been working closely with the London boroughs, Surrey County Council and the emergency services to ensure this year's event is a success and that disruption is minimised for local residents and businesses as much as possible. The route for the events taking place on the Sunday of Prudential RideLondon will be confirmed after an extensive debrief process. We will continue to work closely with our partners up to and during the events to ensure the route is safe for participants and spectators alike.

The organisers of the weekend festival of cycling will deliver an extensive community engagement programme with the support of TfL, the London boroughs on the route and Surrey County Council to help residents and businesses along the route plan ahead. This will include pre-awareness campaign posters on the transport network, a series of customer information emails and a leaflet drop prior to the event to 1 million+ residents and businesses along the route. Information on travel disruption and advice will be available on tfl.gov.uk/ridelondon. To avoid delays over the event weekend, all drivers are advised to avoid areas near the event routes.

Engagement process – Surrey residents


What was the engagement process in Surrey?

Surrey residents had the opportunity to give their views about major events taking place as part of the Surrey Cycling Strategy consultation which took place in autumn 2013. This strategy was agreed by the Surrey County Council Cabinet in December 2013. Following this there was extensive engagement with elected members of local communities on the routes and as a result changes for 2014 were implemented. These aimed to reduce the disruption for residents and businesses and ensure they benefit from the events as much as possible. Further engagement was undertaken after the 2014 events and submitted to the Surrey County Council Cabinet in December with the proposed routes for 2015. The Cabinet agreed to allow the events to take place in the county until 2019, subject to final approval of the routes by delegated members and officers.

How are Surrey residents to be informed?

Event information is shared using various methods including leaflets delivered to homes on and near the route, websites, social media and through engagement events. There will also be communications including posters and flyers plus advertising on buses, radio stations and in newspapers to reach the wider Surrey population. In addition, to hold an event on the highway, it is necessary for Surrey County Council to make a Special Events Order, under section 16A of the Road Traffic Regulation Act. Unlike for other types of order, temporary or permanent, there are no regulations governing the making of such an order. However, Surrey County Council's practice is to place a Public Notice in the local press indicating the intention to make such an order and the lengths of roads to which it will apply. This is normally done approximately eight weeks prior to the event and once the Order is made a further Public Notice is placed in the local press, usually two weeks prior to the event.

How much is Surrey County Council paying?

The cost of the event is being met by the event organiser. Surrey County Council as a key partner is offering officer time to help the event organiser to deliver the event safely and successfully.

What about the potholes?

Surrey County Council has invested heavily in road improvements, and continues to repair the damage to the Highways following any severe weather over the winter.

Any standard repairs required along the event route will be carried out by Surrey County Council as part of its regular road maintenance programme prior to the event. For any areas where multiple repairs are required, and it is economically viable, larger scale repairs will be made to the road. If the event requires any works above the usual standard of repair, then the event organiser will pay for the extra cost.

Surrey County Council will undertake its regular summer carriageway surface dressing programme across the road network, some of which may coincide with the Prudential RideLondon-Surrey 100 route. This surface dressing usually takes a few days to settle and the roads in question will be swept in the lead-up to the event to ensure the route is in a suitable condition, by removing the excess chippings and gravel especially on corners. Other parts of the Prudential RideLondon-Surrey route may be repaired as part of Surrey County Council's wider ongoing Highway Maintenance programme.

Is this an annual event?

Surrey County Council's Cabinet has agreed for the events to take place in the county until 2021 subject to approval of the routes each year. The Prudential RideLondon-Surrey events have immense potential to inspire Surrey residents to lead active and healthy lives. They continue to raise money to help local charities and good causes in Surrey.

Who in Surrey County Council approved this event?

The Surrey County Council Cabinet agreed for the Prudential RideLondon-Surrey 100 and Classic events to take place in the county until 2021, subject to approval of the routes each year. In coming to their decision, they balanced the economic, community, and health benefits to the whole county against the temporary disruption that road closures will cause.

If you have a specific question or issue that is not addressed by these FAQs, please contact the Prudential RideLondon helpdesk (tel: 020 7902 0212). The helpdesk is open Monday to Friday 09:00-17:00.