About

FAQs

The Events

  • What is Prudential RideLondon?

Prudential RideLondon is the world’s greatest festival of cycling, with more than 100,000 cyclists expected to participate during the weekend of 28-30 July 2017. This will be the fifth edition of the festival.

The festival was developed by the Mayor of London, London & Partners and Transport for London in partnership with Surrey County Council. The event is managed by the London & Surrey Cycling Partnership (LSCP) and sponsored by Prudential.

It combines the fun and accessible element of a free family ride in central London with the excitement of watching the world’s best professional cyclists race. Taking a cue from the London Marathon, amateur cyclists also participate by riding a 100-mile or 46-mile challenge on the same closed roads as the professional men, with the added incentive of raising money for good causes. The best action is broadcast live on TV both on BBC TV in the UK and internationally.

The 2017 Prudential RideLondon-Surrey Classic has been awarded UCI WorldTour status and will be the first men’s WorldTour race ever staged in the UK. The women’s pro race, the Prudential RideLondon Classique, is part of the UCI Women’s WorldTour for the second successive year and these two races are the richest one day races on the pro cycling calendar.

The best action is broadcast live on TV both on BBC TV in the UK and internationally.

Prudential RideLondon comprises:

Friday 28 July

Prudential RideLondon Grand Prix returns to the Lee Valley VeloPark in Queen Elizabeth Olympic Park on Friday 28 July and the programme features:

  • Two handcycle races: the Prudential RideLondon Handcycle Grand Prix for injured veteran servicemen and women and the Prudential RideLondon Elite Handcycle Grand Prix for top international handcyclists
  • The Prudential RideLondon Youths Grand Prix: a programme of four races with a boys and girls race for the Youth B category (open to riders aged U14) and a boys and girls race for the Youth A category (open to riders aged U16)
  • The Prudential RideLondon Youths BMX Grand Prix for boys and girls in four age categories (for riders aged U8, 9-10 years, 11-12 years and 13-14 years)

Saturday 29 July

Prudential RideLondon FreeCycle, Saturday 29 July 2017, offers the chance for all the family to enjoy a traffic-free circuit on closed roads through central London passing some of the capital's most iconic landmarks. Everyone is welcome, no matter what their age or ability. Cyclists will be able to cycle the route at a leisurely pace and as many times as they like with the ability to stop off en route at a number of different Festival Zones where there will be a range of bicycle-based entertainment and activities to enjoy.

Prudential RideLondon Classique, Saturday 29 July 2017, will take place on a spectacular 5.5km circuit in central London, beginning and finishing on The Mall.

In a landmark moment for women's cycling, the prize money for the Prudential RideLondon Classique is the highest ever offered for a women's one-day race and the same as the prize money on offer in the men's race the following day.

Brompton World Championship Final, Saturday 29 July 2017, will see more than 500 riders make a mad dash to unfold their bikes before sprinting off on two wheels to complete up to eight laps around St James’s Park in the 12th Brompton World Championship Final.

Sunday 30 July

Prudential RideLondon-Surrey 100, Sunday 30 July 2017, will see 25,000 amateur cyclists take on a cycling challenge like no other through London and Surrey on a similar route to that of the London 2012 Olympic Road Cycling Races. The Prudential RideLondon-Surrey 100 will start in Queen Elizabeth Olympic Park, then travel through the capital and onto Surrey's stunning country roads and through the Surrey Hills before a spectacular finish on The Mall in central London.

As well as an opportunity to take on a personal challenge in completing the ride, participants' involvement will benefit good causes with thousands riding for charity. A record-breaking £12 million+ was raised for charity in 2015 bringing the total raised by riders since 2013 to more than £41 million.

New for 2017 is The Amstel Ride Together, where teams of four can ride the full 100–mile distance together.

There's also a Peloton Relay for teams of four, where one rider starts the event, rider two joins after 26 miles, rider three joins after 48 miles, rider four joins after 75 miles and the full team of four rides the last 25 miles together to finish on The Mall.

Prudential RideLondon-Surrey 46, Sunday 30 July 2017, was held for the first time in 2016 and was created specifically as the ideal first mass participation sportive for newer cyclists and also younger cyclists.

The sportive comprises a spectacular 46-mile route on traffic-free roads, beginning at Queen Elizabeth Olympic Park in east London and following the same route as the Prudential RideLondon-Surrey 100 for the first 27 miles before taking a new two-mile route which then links up with the last 17 miles through London to finish on The Mall.

Prudential RideLondon-Surrey Classic, Sunday 30 July 2017, will see 150 of the world's top cyclists start from Horse Guards Parade and then follow largely the same route as the Prudential RideLondon-Surrey 100 sportive with an extended route and multiple circuits in and around Dorking to meet international race requirements.

  • When is Prudential RideLondon?
  • Prudential RideLondon Grand Prix: Friday 28 July 2017, 13:00-19:00
  • Prudential RideLondon FreeCycle: Saturday 29 July 2017, 09:00-16:00
  • Prudential RideLondon Classique: Saturday 29 July 2017, 17:00-18:45
  • Prudential RideLondon-Surrey 100: Sunday 30 July 2017, 05:45-17:30 (approx)
  • Prudential RideLondon-Surrey 46: Sunday 30 July 2017, 09:00-13:30 (approx)
  • Prudential RideLondon-Surrey Classic: Sunday 30 July 2017, 13:15-18:15 (approx)

    All timings are subject to change.
  • Can I watch on television?

    BBC Sport is the official broadcaster for Prudential RideLondon and will be showing live coverage of the event. British Eurosport will also be showing live coverage. Please check schedules for timings.

  • What were the benefits of the 2016 Prudential RideLondon festival?

    The 2016 Prudential RideLondon festival saw more than 100,000 participants take part in five events during the festival weekend.

    £12+ million was raised for charity, equaling the UK record for a one-day cycling event set at Prudential RideLondon in 2015.

    Prudential RideLondon was televised nationally live on BBC TV to a peak audience of two million.

    There were more than 26,000 finishers in the Prudential RideLondon-Surrey 100, around 3,000 in the Prudential RideLondon-Surrey 46 and 70,000+ participants in Prudential RideLondon FreeCycle.

    An estimated 150,000 spectators lined the routes to watch the Prudential RideLondon-Surrey Classic.

    Since the 2016 event, the Trustees of The London Marathon Charitable Trust have awarded grants totaling £2.7 million to 31 projects. This includes four organisations in Surrey that received awards totalling £594,999, including a £350,000 grant to YMCA East Surrey towards the development of a new Inclusive Sports Facility in Redhill. A total of 66 projects in Surrey have now been awarded grants totalling £2 million since the first Prudential RideLondon festival of cycling in 2013.
     
  • What is The London Marathon Charitable Trust?

    Prudential RideLondon is organised by the London & Surrey Cycling Partnership LLP (LSCP). London Marathon Events Limited is a founding partner of LSCP. We are proud of the fact that all of the profits of London Marathon Events Limited are passed to its parent company, The London Marathon Charitable Trust, a registered charity.

    The London Marathon Charitable Trust was created in 1981 by Chris Brasher and John Disley, the founders of the London Marathon, to meet one of their founding aims to raise money for sport and recreational facilities. Their vision ensured that the profits from the London Marathon (and other events organised by the company) would go to The London Marathon Charitable Trust in perpetuity.

    The Trust currently provides grants towards capital projects that inspire people to lead a more active lifestyle and increase the number of people regularly taking part in sports and physical activities.

    The Trust is able to distribute grants in all areas where London Marathon Events Limited organises mass participation events: the 32 London boroughs and the City of London, Surrey, South Northamptonshire and Aylesbury Vale.

    The total value of grants awarded by The Trust since 1981 is now over £64.5 million to more than 1,155 projects.

    Following the inaugural Prudential RideLondon in 2013, organisations from Surrey became eligible to apply for grants for the first time and 10 organisations from Surrey were awarded grants totalling £385,085 in 2013. Three further rounds of grants to organisations in Surrey have been made. Further information is available at www.lmct.org.uk.

Participants in Prudential RideLondon-Surrey 46

The ballot entry system for the 2017 Prudential RideLondon-Surrey 46 will open online on 1 March 2017.

Participants in the Prudential RideLondon-Surrey 46 will be mailed a Final Instructions magazine approximately one month before the event which will contain all the information riders need to have a trouble-free Ride Day on Sunday 30 July.

A condensed version of the essential Final Instructions will also available to download online.

  • What is the Prudential RideLondon-Surrey 46?

    The sportive, which is not a race, comprises a spectacular 46-mile route on traffic-free roads, beginning at Queen Elizabeth Olympic Park and following the same route as the Prudential RideLondon-Surrey 100 for the first 27 miles before taking a new two-mile route which then links up with the last 17 miles through London to the finish on The Mall.

  • Why was it added to the programme?

    The Prudential RideLondon-Surrey 46 was created specificallyas the ideal first mass participation sportive for newer cyclists and also younger cyclists. These riders might find the 100-mile challenge intimidating or, in the case of 16-18 year olds, they are not eligible to enter.

    The Prudential RideLondon-Surrey 46 is still a challenge but it is much more of an introduction to cycling on traffic-free roads and it’s a wonderful way to ride your first sportive.
  • How is it different to the Prudential RideLondon-Surrey 100?

    As well as being a little less than half the distance of the 100-mile challenge we have taken out the steepest climbs of Leith Hill, Box Hill and Newlands Corner and the narrower parts of the route through some of the Surrey Hills. Check out our route map for more details.

  • How do I enter?

    The online application to enter the ballot for the Prudential RideLondon-Surrey 46 will open on 1 March 2017.

  • Can I swap my Prudential RideLondon-Surrey 100 place for a Prudential RideLondon-Surrey 46 place?

    It is not possible to exchange a place in one event for a place in another event.

  • How many riders will there be?

    We are expecting around 5,000 riders to start the Prudential RideLondon-Surrey 46.

  • What time does it start?

    Riders will depart in waves from Queen Elizabeth Olympic Park from 09:00 – 09:45, immediately after the last start wave of the Prudential RideLondon-Surrey 100.

  • Can I ride with my friends?

    Yes. You are able to choose your start wave when you have a confirmed place in the event as part of the entry process for the Prudential RideLondon-Surrey 46. The range of choices will include start waves for 16-18 year olds, all-female, first time sportive riders and more.

    Please note that due to the numbers of riders (25,000), it is not possible for riders to choose their start wave in the Prudential RideLondon-Surrey 100.
  • What’s the route?

    The riders start from QEOP and follow the route of the Prudential RideLondon-Surrey 100 towards the City of London and Westminster, and out through south west London and Richmond Park to Kingston upon Thames and then cross the river to pass by Hampton Court Palace. In Surrey, the 46 route separates from the 100 route to head due south towards Thames Ditton and then rejoins the 100-mile route back in to Kingston for the final 15 miles to finish on The Mall.

  • What impact does the 46-mile event have on road closures?

    The Prudential RideLondon-Surrey 46 will divert riders along Hampton Court Way, enabling 22 miles of the route through Surrey to be opened 30-45 minutes earlier. Local access to and from Thames Ditton via Embercourt Road will be maintained all day on Sunday 30 July. More information on London road closures for the event will be available from June 2017, at www.tfl.gov.uk/ridelondon and information for Surrey residents will be available at www.prudentialridelondon.co.uk/info-hub

  • What is the minimum age for the Prudential RideLondon-Surrey 46?

    Riders must be 16 on or before 30 July 2017. Please note that the minimum age for the Prudential RideLondon-Surrey 100 is 18 on or before 30 July 2017.

  • What sort of bike can I ride in the Prudential RideLondon-Surrey 46?

    Please see our list of eligible bikes.

  • Can I participate in the Prudential RideLondon-Surrey 46 in my handcycle?

    There are a limited number of places for handcycles in the 2017 Prudential RideLondon-Surrey 46. Please contact disability@londonmarathonevents.co.uk for further information.

  • Do I have to wear a helmet in the Prudential RideLondon-Surrey 46?

    Yes, all riders must wear a helmet.

  • Where do I finish?

    The Finish Line for all events in the Prudential RideLondon festival of cycling is on The Mall in St James’s Park, in front of Buckingham Palace.

  • Do I get a different medal?

    Yes, a unique medal will be produced for all finishers in the Prudential RideLondon-Surrey 46.

  • How fast do I have to cycle?

    All participants should aim to complete the entire ride within four hours as we aim to have all riders in the 46 across the Finish Line by 13:45 on Sunday 30 July.

    All riders (no matter what their start time) must cross Hampton Court Bridge (mile 27) by 11:40. This equates to an average speed of 14mph for riders starting at 09:45 and 10mph for riders starting at 09:00.
  • Will there be food and drink available?

    There are a number of stops along the route with food and drinks - and toilets.

Participants in Prudential RideLondon-Surrey 100

  • How do I enter the Prudential RideLondon-Surrey 100 ballot?

    The 2017 Prudential RideLondon-Surrey 100 ballot is now closed.

    Participants in the Prudential RideLondon-Surrey 100 will be mailed a Final Instructions magazine approximately one month before the event which will contain all the information riders need to have a trouble-free Ride Day on Sunday 30 July.

    A condensed version of the essential Final Instructions will also be available to download.
  • When do I find out if I have been successful in the ballot?

    Everyone who applied in the ballot will be notified of the ballot results by post in February 2017.

  • Why has the entry fee gone up?

    The entry fee for the 2017 Prudential RideLondon-Surrey 100 has increased to £69.00 (including VAT).

    We have been able to hold the entry fee at £58.00 for the past two years but the inevitable increase in the costs of putting on the world’s greatest festival of cycling means that we need to increase it to £69.00 for 2017. We pledge to hold the entry fee at this price for at least the 2018 event as well.

    We are proud that the Prudential RideLondon-Surrey 100, which is held on 100 miles of fully-stewarded traffic-free roads, remains the best value closed road sportive in the UK.

  • How can I call the helpdesk?

    The telephone number for the helpdesk is 020 7902 0212. The helpdesk is open from 09:00 to 17:00 Monday to Friday.

  • How is the Prudential RideLondon-Surrey 100 ballot drawn?

    The ballot is drawn randomly using the answers provided by registrants on their entry forms. It is weighted for Health and Safety purposes to help the maximum number of people get safely around the route within the eight-and-a-half-hour time limit.

  • Why have I been unsuccessful again when my friend has got a place in the ballot every year?

    The ballot is drawn randomly and your friend has been lucky. There are other options to get a place in the event. Please look at our charity listings to find out which charities have places to fill. You can also put together a team of four and enter the Peloton Relay or the Amstel Ride Together.

  • I am now unable to ride in the Prudential RideLondon-Surrey 100 on Sunday 30 July. How can I withdraw and defer my entry?

    If you gained your place via the public ballot and have paid your entry fee, you may withdraw and apply for a guaranteed place in 2018 by following the instructions in the magazine you were sent, or for more information, check out our Ballot page. Please note that you must pay the 2018 entry fee in due course.

    Please note that entry fees are not refundable under any circumstances (see terms and conditions). However, we do offer this option to apply for a guaranteed entry for the following year to everyone who got their place through the ballot and then has to withdraw. This means it is not necessary to go through the ballot process again. Please note that it is only possible to withdraw and apply for a guaranteed place once. If you take up a guaranteed place for 2018 and then withdraw again, you will not be eligible for a guaranteed place in 2019.

    In order to secure your guaranteed place in 2018, you must meet the deadlines outlined in the withdrawal process and pay the entry fee for the 2018 Prudential RideLondon-Surrey 100.

    You cannot withdraw and apply for a guaranteed place for 2018 if it came from a charity. Places from a charity go back to the charity. Places won in a competition may not be deferred under any circumstances.

  • What is the Peloton Relay and how do I enter?

    The Peloton Relay features teams of four riders. Teams must be all-male, all-female or a mixed team of two male and two female riders.

    Rider one starts at Queen Elizabeth Olympic Park along with the 25,000 other riders in the sportive and rides the full route. Rider two starts at Hampton Court Hub (at the 26 mile point) and rides with Rider one to the finish. Rider three starts at the Newlands Corner Hub (about 48 miles) and joins Rider one and Rider two for the last 52 miles of the event. Rider four starts at Leatherhead Hub (about 75 miles) to complete the four-rider team and the entire team rides the last section of the route together to the finish on The Mall.

    The entry system closes in June 2017 – visit our Peloton Relay page for full details.

  • What is the Amstel Ride Together and how do I enter?

    The Amstel Ride Together offers the opportunity for teams of four riders to ride the full 100 miles together. Teams must be all–male, all–female or a mixed team of two male and two female riders.

    The entry system is now closed. Further team places will be available through an Amstel on–pack promotion during March.

  • I have moved. How do I let you know my change of address?

    Please email changeofaddressrl@RideLondon.co.uk with your name, date of birth, telephone number, old address and your new address. Your address details will then be changed in our system and a confirmation will be emailed to you when this has been done. Please do not call the helpdesk with changes of address as these can only be processed by email.

  • Can I participate in the Prudential RideLondon-Surrey 100 in my handcycle?

    It is not possible to participate in the 2017 Prudential RideLondon-Surrey 100 using a handcycle. Trials for different types of bicycle have been held each year and a limited number of entries are available in 2017 for tandems, tricycles and recumbent bicycles (see below), with priority for these places given to riders with a disability.
  • What type of bicycle can I ride in the Prudential RideLondon-Surrey 100?

    The following bicycles are permitted (see illustrations):

    • Standard road and hybrid bicycles
    • Single-speed (both fixed and freewheel) bicycles are allowed as long as they have suitable brakes
    • Mountain bikes are allowed – although please use slick tyres to conserve energy
    • Tandems if officially entered (see below)
    Tandems
  • There will be 100 tandems and 50 tricycles allowed this year. Preference will be given to riders with a disability. If you are a visually impaired or disabled rider and have been accepted via the ballot, you must contact assistedrider@RideLondon.co.uk in order to process your entry.
  • For tandems, only one rider needs to have been successful in the ballot. Entrants with a disability will be charged – entrants where neither rider has a disability will be charged for both riders.
  • Tandem and tricycle riders should inform the Prudential RideLondon entry team (tandems@RideLondon.co.uk or tricycles@RideLondon.co.uk) by late February 2017 once they have paid for their place.
  • The following bicycles are not permitted:
    • Fixed wheel with no brakes
    • Fixed wheel with only a front brake
    • Any bicycle with only one brake
    • Handcycles
    • Unicycles
    • Penny Farthings
    • Quadcycles
    • BMX
    • Towed trailers
    • Child carriers
    • Tag-along trailer bicycles
    • Trailer bicycles
    • Cargo bicycles
    • Specialist time-trail bicycles are not allowed as they do not allow for immediate control of the bicycle.
    • Recumbents with full fairing
    • Any bicycle without 360° rider visibility
    • Unconventional handlebars (including triathlon bars, aero bars, clip-ons, prayer bars, Spinaci bars and cow bars) are not allowed.
    • Handlebars without bar-end plugs are not permitted.
    • Electric bicycles are not permitted but are welcome to take part in the Prudential RideLondon FreeCycle on Saturday 30 July.
    Recumbent bicycles

    A trial for both recumbent bicycles and recumbent tricycles took place in 2015 for a selected number of invited riders who expressed an interest in participating in the Prudential RideLondon-Surrey 100. Following this successful trial rucembent bicycles and tricycles are permitted in the event.

    All recumbents are welcome to participate in Prudential RideLondon FreeCycle on Saturday 29 July.

    Electric bicycles

    Any form of electric or power assisted bicycle is prohibited in the Prudential RideLondon-Surrey 100 but welcome in the Prudential RideLondon FreeCycle event on Saturday 29 July.

  • Can I wear fancy dress and/or decorate my bicycle?

    To ensure the safety of all riders, nothing you wear can obscure your vision or impair your hearing (e.g. no masks) and you must wear a helmet that conforms to current safety regulations. You should not wear loose clothing or articles that could detach at speed, get caught in the moving parts of the bicycle or pose a risk to other participants.

  • How do I get to the Start?

    The start of the ride is between 05:45-09:00 at Queen Elizabeth Olympic Park (QEOP) – formerly the Olympic Park – in Stratford.

    We have put in place arrangements that will ensure the 25,000 riders and their bikes reach the Start on time on 30 July and get home afterwards.

    There will be no parking on the day within Queen Elizabeth Olympic Park or at Westfield, Stratford.

    The options available to participants include Park & Ride locations around Queen Elizabeth Olympic Park and midway between the Start and the Finish. There will also be nominated drop-off points where participants and bikes can be dropped off by car. Full details will be emailed to participants in June 2017. Participants are encouraged to use these options.

    Participants will be notified of individual start times by email by the end of June 2017. Faster riders are given earlier start times to minimise the need for overtaking and spread the field. All riders have up to eight-and-a-half hours to complete the ride.

    Riders must plan travel carefully to ensure they arrive at the Start in good time for their assigned start time as it will not be possible to start in a later wave. No riders will be able to start after the last wave at 09:00.

    Further rider information is available here.

    A Final Instructions magazine is sent to all participants in July. It is strongly recommended that family and friends do not accompany participants to the Start of the Prudential RideLondon-Surrey 100. Spectators are welcome in Horse Guards Parade to enjoy the start of the Prudential RideLondon-Surrey Classic at 13:15.

    All participants receive a weekly e-newsletter and regular updates on transport arrangements will be included in this. Please ensure you open and read this emails and respond when questions are asked.

  • What is the Prudential RideLondon Cycling Show?

    The Prudential RideLondon Cycling Show will take place at ExCeL, 2 Western Gateway, Royal Victoria Dock, London E16 1XL from Thursday 27 July to Saturday 29 July 2017. It will connect and inspire cyclists and would-be riders of all ages and abilities. Entry is free and open to all. Many of the major cycling brands will be present as well as a multitude of other exhibitors who will be showing and selling everything from designer water bottles to the latest GPS devices.

    All participants in the Prudential RideLondon-Surrey 100 and the Prudential RideLondon-Surrey 46 must register at the Prudential RideLondon Cycling Show to collect their registration pack that is required to start the event.

    Opening hours:

    • Thursday 27 July: 10:00-20:00
    • Friday 28 July: 10:00-20:00
    • Saturday 29 July: 09:00-17:00
  • I am unable to register at the Prudential RideLondon Cycling Show. What can I do?.

  • While preferring you to register in person, we recognise that in some cases this may be impossible, so you can nominate someone to collect your rider documents for you. The person you nominate must have the following:
  • A letter written and signed by you, authorising that person – by name – to collect your rider documents
  • You must also sign your registration form before handing it to them.
  • Provide them with a clear photocopy of your driving licence or passport showing your name and signature
  • The person collecting your rider documents should have suitable identification with them.

    The person collecting your rider documents should have suitable identification with them. Failure to comply with these instructions may lead to your rider documents not being issued.

    Please note: an individual can only pick up one set of rider documents in addition to their own.

The Routes

  • What was improved in 2016?

    Ahead of the 2016 event, we worked through an extensive debrief process to learn from the successful 2015 event and to reduce the impact and increase the involvement in the event for local communities. As a result, in 2016 we:

    • reduced road closure times where possible
    • increased opportunities for local access and community access planning
    • increased support for businesses
    • increased opportunities to watch and celebrate the event
    • Reviewed the area and mechanisms for the distribution of information to residents and businesses

We will undertake another review after the 2016 event and any changes for 2017 will be made available here in due course.

  • Why will roads be closed?

    In order to safely deliver these world-class sporting events, we must secure the routes and make sure they are clear of any vehicles. This protects both participants and spectators and will involve road closures and parking restrictions in affected areas.

    Before the Prudential RideLondon events, road closures are necessary to: install protective barriers, deploy paid event stewards and volunteer marshals along the route and to allow for some minor highway works to be carried out – all crucial for the events to take place. Due to the numbers taking part in the Prudential RideLondon-Surrey 100 and the requirements of the Ride London-Surrey Classic, full road closures are necessary for safety reasons.

    Once the riders in the mass-participation event have passed over Hampton Court Bridge, rolling road closures will be used for the Prudential RideLondon-Surrey Classic wherever possible in Surrey to reduce the impact of road closures on residents and businesses throughout the day.

    After the Prudential RideLondon-Surrey Classic professional race, the removal of barriers, signage and reinstatement of any street furniture will begin.

  • Which roads will be closed to vehicles?

    Full details of road closures for the 2017 Prudential RideLondon weekend will be made available in due course. 

    Any road used as part of the route for either Prudential RideLondon FreeCycle or the Prudential RideLondon Classique on Saturday 29 July or the Prudential RideLondon-Surrey 100, Prudential RideLondon-Surrey 46 or Prudential RideLondon-Surrey Classic on Sunday 30 July will be closed for the event. Vehicles will not be able to cross the route while the road closures are in place, though local access will be maintained for as long as possible.

    From around 11:00 on Sunday 30 July, once the riders in the mass-participation event pass over Hampton Court Bridge, roads along the route in parts of Surrey will be opened in phases to help reduce the impact of road closures on residents and businesses throughout the day. 

    Roads adjoining the closed route had restricted access for local residents and businesses. Full details will be available in July. On the event day, prior to entering a road that leads to a road closure, drivers will be made aware of restrictions. Road closure points will be staffed by an event steward to ensure the event route is secured.

    Check out our maps of the 2016 Prudential RideLondon-Surrey 100 and Prudential RideLondon-Surrey Classic routes, showing the roads that form the route. The routes for the 2017 events will be added in due course.

    Details, including maps of areas affected by road closures and parking suspensions are distributed via a leaflet drop in early July to every household and business on the route. At that time, bespoke area information will be available to download from our Community Info page.
  • How long will roads used for the event be closed?

    Full details of road closure time periods will be made available in due course.

    On Saturday 29 July 2017, road closures will be in place in the City of Westminster, London Borough of Camden and the City of London from 06:00 until around 18:00. All central London river crossings remain open with the exception of Waterloo Bridge.

    On Sunday 30 July, road closures will be in place from 04:00 throughout east London and 05:00 in central and south west London. From 11:00 roads along the route in east London will start to reopen. From around 14:30, roads along the route in central and south west London were opened in phases once the event had passed. A number of bridges will also be closed for some or all of the day.

    The length of closure depends on the location of the road on the event route. The organisers want to minimise the disruption to local residents and businesses, and therefore in 2017 we will be working hard to ensure the roads are only closed for as long as is absolutely necessary.

    From around 11:30, once the riders in the mass-participation event have passed over Hampton Court Bridge, roads along the route in parts of Surrey will open in phases to help reduce the impact of road closures on residents and businesses throughout the day. Full details of the road closure and reopening programme for 2017 will be available in early July.

    Details, including maps, of areas affected by road closures and parking suspensions are distributed via a leaflet in early July to every household and business on the route. At that time, bespoke area information will be available to download from our Community Info page.

  • Will the road closures have an effect on the wider road network?

    On Saturday 29 July traffic impacts are expected to be light with roads in the City of Westminster, London Borough of Camden and the City of London closed from 06:00 until around 18:00. All central London bridges will remain open with the exception of Waterloo Bridge.

    Buses in and around central London will be on diversion or will terminate earlier than usual to avoid the road closures.

    On Sunday 30 July there will be a significant impact on road transport, including bridges and buses across large parts of London and Surrey.

    Full details of timings for road closures will be made available in due course.

    A number of bridges will also be closed for some or all of the day.

    Buses around the events will be on diversion or will finish early due to the road closures.

    Parking will be suspended along the event routes and on some adjacent roads. Check local signs to see when the suspensions will apply.

    Vehicles will not be able to cross the route while the road closures are in place, though local access will be maintained for as long as possible. To allow access across closed roads on the event route, pedestrian access will still be possible at designated crossings, where marshals will ensure you can cross the road safely.

    The road closures will have a wider impact than the immediate Prudential RideLondon route and to avoid disruption drivers are advised, wherever possible, to avoid areas near the event routes in central London on Saturday 29 July, and around the event routes in east, central and south west London, and in the affected parts of Surrey on Sunday 30 July, and to ensure more time is given for journeys.

    Tube and rail, walking and cycling will be the best ways to get around London and enjoy the weekend, although some stations will be busier than usual close to the festivities. Buses around the events will be on diversion or will finish early due to the road closures. Full information will be available in July from www.tfl.gov.uk/ridelondon

    Details, including maps, of areas affected by road closures and parking suspensions are distributed via a leaflet in early July to every household and business on the route. Bespoke area information will be available to download here

  • What access will there be for people living and working in the roads that are closed?

    Access restrictions will depend on the location and time that the events pass through, and local access will be maintained for as long as possible. These will be put in place to balance the smooth running of the events while maintaining the safety and security of participants, residents and spectators.

    Details, including maps of areas affected by road closures and parking suspensions are distributed via leaflet in early July to every household and business on the route. At that time, bespoke area information will be available to download from our Community Info page.

    It is a requirement for the event routes to be completely vehicle-free, therefore please note that parking will be suspended along the routes and on some adjacent roads. Check local signs to see when the suspensions will apply.

    Any cars left on the route will be removed from it. Over the three weekends in the run up to the event, all cars parked on the Prudential RideLondon routes will have leaflets placed on their windscreens with further information to help further raise awareness of the event.

    If you have special requirements, for example social care or community health needs, please email helpdesk@RideLondon.co.uk or call 0345 894 9773.

  • What access will there be for visitors or deliveries to homes and businesses during the closure period?

    Any disruption is regrettable but, by planning ahead, affected residents and businesses can minimise the impact. While the roads are closed, residents will not be able to drive through barriers or road closures. Advance notice of the date, time and location of road closures will be provided. By taking note of this information residents/businesses will be able to:

    • Consider their delivery and servicing needs, including re-timing deliveries to when access is available. Examples of deliveries include home shopping from supermarkets as well as morning bread and milk deliveries, medicines or visitors from health workers etc
    • Timetable staff to start and finish at times when access is available, arrange appointments, meetings and visits at times when access is available

    Details, including maps of areas affected by road closures and parking suspensions are distributed via a leaflet in early July to every household and business on the route. Bespoke area information will be available to download from our Community Info page in July.

  • I run a business that needs daily deliveries. Will local businesses receive any priority for deliveries to get through road closures?

    There will be no opening of road closures while the Prudential RideLondon events are in progress. This is important to ensure not only that the event is not disrupted, but also it is vital for public safety. You will be given details of when roads will close in advance of the event and you are encouraged to use this information to plan ahead and minimise any potential disruption.

    You could consider working with your suppliers and customers to re-time deliveries to before or after the event.

    You should also consider signing up to the TfL road freight bulletin, which provides regular information and advice on issues impacting upon deliveries and servicing in London. Email freight@tfl.gov.uk to register to receive the bulletins.

  • What parking will be available for people living and working in the roads affected who don’t have off-road parking?

    Restrictions will be kept to a minimum but because the event route itself must be kept clear, there will be no parking available on the route. It is suggested that you make alternative plans to park your vehicle in adjacent roads that are not affected by the events. Any cars parked on the routes after the parking restrictions have been implemented will be removed. Over the three weekends in the run up to the event, all cars parked on the Prudential RideLondon routes will have leaflets placed on their windscreens with further information to help further raise awareness of the event.

    Details, including maps of areas affected by road closures and parking suspensions are distributed via a leaflet in early July to every household and business on the route. At that time, bespoke area information will be available to download from our Community Info page in July.

    The best way to ensure you are not affected is to check this information and then plan ahead and make alternative arrangements if necessary.

  • Will compensation be paid for inconvenience or lost business revenue?

    There will not be any payments for inconvenience or lost business revenue.

  • What arrangements have been made for blue light and critical services vehicles to access the roads that are closed?

    Planning for the events involves the Police, Fire, Rescue and Ambulance Services and other critical services.

    Emergency vehicles will be placed in the most appropriate locations across London and Surrey to allow any situation to be dealt with quickly and safely. Emergencies will be treated in the usual way, and the safety of residents and visitors will be dealt with as a priority.

    If you have special requirements (for example if you require visits from a health worker or daily medicines etc) please email helpdesk@RideLondon.co.uk or call 0345 894 9773.

  • Will road repairs be undertaken to resolve any issues that might affect the cyclists?

    The quality of the road surface does not need to be perfect but must be deemed safe by the London & Surrey Cycling Partnership (LSCP). LSCP is working closely with all highways authorities to ensure that their annual maintenance works are timed to ensure that the route road surface is appropriate for the events.

    Highway Authorities’ ongoing highway maintenance activities will ensure the Prudential RideLondon-Surrey routes are repaired to the required standard, with the event promoter funding any repairs which are required over and above the usual Highway Authority standard of repairs.

    Surrey County Council will undertake its regular summer carriageway surface dressing programme across parts of the road network, some of which may coincide with the Prudential RideLondon-Surrey 100 route. This surface dressing usually takes a few days to settle and where any roads on the route have been surface dressed, these will be swept in the lead-up to the event to ensure the route is in a suitable condition, by removing the excess chippings and gravel – especially on corners.

  • What arrangements have been made to ensure security of homes and businesses, when so many people are coming to the area?

    The organisers are placing a large number of event stewards across the route to manage crowd access and control at the roadside.

    If you have a question about a specific road closure, please email helpdesk@RideLondon.co.uk or call the Prudential RideLondon help desk on 0345 894 9773

Spectators

  • Where are the best places to watch the event?

    The whole route is unticketed, so everyone will be able to watch for free. Certain areas will be closed to spectators for safety reasons. Further information will be available in July 2017.

    The route has many excellent vantage points and is close to some stunning and unique attractions. In certain areas of outstanding natural beauty and conservation areas, spectator numbers will be restricted to protect the local habitats. These are open-air events so spectators should come prepared for all weather conditions.

    A number of areas will make ideal spectator hubs with special entertainment on Sunday 30 July. Details of these areas and entertainment taking place will be made available in due course.

    Due to road closures, parking suspensions and the numbers of expected spectators, the organisers are encouraging people to walk, cycle or use Tube or rail services to get to the events. For spectators who are travelling from further afield the organisers suggest to book early and stay in local accommodation.

    For advice about where to stay, visit www.VisitLondon.com or www.visitsurrey.com

    While it is best to plan your journey in advance, remember to check for any last-minute changes before you travel.

  • What can I expect to see?

    On Friday 28 July, all events in the Prudential RideLondon Grand Prix in the LeeValley VeloPark are free for spectators. Competition begins at 13:00 and finishes at 19:00 (approx).

    On Saturday 29 July, 70,000 cyclists are expected to enjoy cycling on a traffic-free loop on closed roads through central London in Prudential RideLondon FreeCycle. There will be seven Festival Zones with a wide range of bike-based entertainment, free for participants and spectators. Locations of these zones and details of the entertainment taking place are available on our Festival Zones page.

    Later that day, the Prudential RideLondon Classique - the richest women’s one-day race in cycling - offers spectators the chance to see the best women’s cycling teams in the world battling it out over 12 laps of a closed 5.5km circuit that starts and finishes on The Mall.

    On Sunday 30 July, the Prudential RideLondon-Surrey 100 will see 25,000 amateur cyclists take on a cycling challenge like no other, riding 100 miles through London and the Surrey Hills, with many raising money for good causes. They will be followed by 5,000+ amateur riders in the new Prudential RideLondon-Surrey 46.

    Cyclists will start over a four-and-a-half hour period from Queen Elizabeth Olympic Park and will naturally spread out along the route so there will be quiet and busy periods with gaps between groups of cyclists. Event stewards will assist pedestrians in crossing the route at existing pedestrian crossing locations when safe to do so.

    During the Prudential RideLondon-Surrey Classic, approximately 30 minutes before the cyclists come past you will see the lead safety vehicles.

    Shortly before the professional cyclists pass, a group of police motorcycle escorts will pass along the route to warn spectators that the professional race is approaching. The cyclists will arrive, followed closely by a series of team support vehicles with spare bikes, wheels and parts, emergency services vehicles and technical officials.

  • Are there any special provisions being made for disabled spectators?

    We want as many people as possible to enjoy and experience Prudential RideLondon. Many parts of the route will be easily accessible.

  • What are the estimated rider times?

    A where-to-watch spectator guide will be available in July 2017.

  • Will there be barriers along the routes?

    A range of barriers will be used to create the routes for the Prudential RideLondon events and will be necessary in specific locations to secure the routes and keep both participants and spectators safe.

    During the weeks before and after the Prudential RideLondon events, the London & Surrey Cycling Partnership and its contractors will be storing, installing, moving and collecting barriers throughout London and Surrey to accommodate the Prudential RideLondon events.

  • I am a keen cyclist; can I cycle the route before or after the events?

    Detailed maps of the event routes will be available on www.PrudentialRideLondon.co.uk. Please keep in mind that the roads are public highways, therefore we would ask you to follow the Highway Code and be respectful of other road users and residents of the communities you may pass through. Please note that not all roads on the routes usually allow cyclists to use them, for example the A12, so please check before you cycle.

    For the events on Sunday 30 July, cycling along the event route is not permitted whilst road closures are in place, nor recommended when closures are lifted, as the roads will be very busy before and after the race has passed, with preparations such as barriers and race infrastructure being put into place. Event stewards will be on hand to advise people.

  • I am travelling to the event by car. Will there be clearly signed car parks where I can park to watch the race?

    Because large numbers of visitors are expected at peak times, the organisers do not recommend driving to the events on the day and are encouraging spectators to either book early and stay in local accommodation, or to use public transport to get to the events. If driving to any of the events, vehicles should be parked away from the route and spectators should either walk or cycle to viewing points (bikes can be brought in cars).

  • Is there a list of accommodation or camping sites where spectators can stay?

    A range of accommodation options around the route is available, from top quality hotels to dormitory-style hostels or camp sites. Accommodation across London can be found at www.VisitLondon.com and for Surrey at www.visitsurrey.com

  • What steps are being taken to protect the local environment?

    London and Surrey have many beautiful and protected areas. The event organisers work with Natural England, The Royal Parks, the National Trust and other organisations to take the necessary actions to comply with the UK Habitats Regulations and Wildlife and Countryside Act (as amended).

    Together they determine the scope of a Habitats Regulations Assessment as well as devise an appropriate spectator management plan. The London & Surrey Cycling Partnership (LSCP) will be using the legacy of ecological survey work completed in 2012 to inform its planning for these areas.

    Some areas will be controlled access to limit any degradation of sensitive landscapes.

  • Who is responsible for cleaning and waste management?

    The London & Surrey Cycling Partnership (LCSP) in partnership with other organisations will be responsible for ensuring that any waste is collected, on the roads and in neighbourhoods.

  • Will there be toilet and refreshment facilities anywhere on the route?

    There will be a great deal of interest in the events and efforts will be made to ensure that sufficient facilities are put in place so that spectators are catered for while they watch the events. This will include both toilets and places to buy refreshments. Many local businesses will be open on event days. Check out our Community Info page for a guide to local businesses, many with special offers for the event period.

Temporary Transport Changes

  • Will public transport be affected by Prudential RideLondon events?

    Public transport will continue to operate as normal, with the exception of some buses in the affected areas, which will either be on diversion, or finish earlier than usual, or in some instances services may be suspended to avoid the road closures during the events. Tube stations close to the event route are likely to be busier than usual so you are advised to plan ahead if you are attending the Prudential RideLondon events over the weekend of 28-30 July. On Saturday 29 July, extra Santander Cycle Hire bikes will be available near the FreeCycle route in Westminster and the City of London between 09:00 and 16:00. Docking stations located on the route of the Prudential RideLondon-Surrey 100, 46 and Classic will be closed on Sunday 30 July, but the scheme will still be open.

    Further information is available at tfl.gov.uk/RideLondon.

    Transport for London and Surrey County Council will seek to maintain good passenger links wherever possible, to minimise disruption to passengers and local communities.

Engagement Process - London Residents

  • What was the engagement process in London?

    TfL has been working closely with the London boroughs, Surrey County Council and the emergency services to ensure this year's event is a success and that disruption is minimised for local residents and businesses as much as possible. The route for the events taking place on Sunday 30 July was confirmed after an extensive debrief process. We will continue to work closely with our partners up to and during the events to ensure the route is safe for participants and spectators alike.

    The organisers of the weekend festival of cycling will deliver an extensive community engagement programme with the support of TfL, the London boroughs on the route and Surrey County Council to help residents and businesses along the route plan ahead. This will include pre-awareness campaign posters on the transport network, a series of customer information emails and a leaflet drop in July to 1 million+ residents and businesses along the route. Information on travel disruption and advice will be available on www.tfl.gov.uk/ridelondon. To avoid delays over the event weekend, all drivers are advised to avoid areas near the event routes.

Engagement Process - Surrey Residents

  • What was the engagement process in Surrey?

    Surrey residents had the opportunity to give their views about major events taking place as part of the Surrey Cycling Strategy consultation which took place in autumn 2013. This strategy was agreed by the Surrey County Council Cabinet in December 2013. Following this there was extensive engagement with elected members of local communities on the routes and as a result changes for 2014 were implemented. These aimed to reduce the disruption for residents and businesses and ensure they benefit from the events as much as possible. Further engagement was undertaken after the 2014 events and submitted to the Surrey County Council Cabinet in December with the proposed routes for 2015. The Cabinet agreed to allow the events to take place in the county until 2019, subject to final approval of the routes by delegated members and officers.

  • How are Surrey residents to be informed?

    Event information is shared using various methods including leaflets delivered to homes on and near the route, websites, social media and through engagement events. There will also be communications including posters and flyers plus advertising on buses, radio stations and in newspapers to reach the wider Surrey population. In addition, to hold an event on the highway, it is necessary for Surrey County Council to make a Special Events Order, under section 16A of the Road Traffic Regulation Act. Unlike for other types of order, temporary or permanent, there are no regulations governing the making of such an order. However, Surrey County Council's practice is to place a Public Notice in the local press indicating the intention to make such an order and the lengths of roads to which it will apply. This is normally done approximately eight weeks prior to the event and once the Order is made a further Public Notice is placed in the local press, usually two weeks prior to the event.

  • How much is Surrey County Council paying?

    The cost of the event is being met by the event organiser. Surrey County Council as a key partner is offering officer time to help the event organiser to deliver the event safely and successfully.

  • What about the potholes?

    Surrey County Council has invested heavily in road improvements, and continues to repair the damage to the Highways following any severe weather over the winter.

    Any standard repairs required along the event route will be carried out by Surrey County Council as part of its regular road maintenance programme prior to the event. For any areas where multiple repairs are required, and it is economically viable, larger scale repairs will be made to the road. If the event requires any works above the usual standard of repair, then the event organiser will pay for the extra cost.

    Surrey County Council will undertake its regular summer carriageway surface dressing programme across the road network, some of which may coincide with the Prudential RideLondon-Surrey 100 route. This surface dressing usually takes a few days to settle and the roads in question will be swept in the lead-up to the event to ensure the route is in a suitable condition, by removing the excess chippings and gravel especially on corners. Other parts of the Prudential RideLondon-Surrey route may beare being repaired as part of Surrey County Council's wider ongoing Highway Maintenance programme.

  • Is this an annual event?

    Surrey County Council's Cabinet has agreed for the events to take place in the county until 2019 subject to approval of the routes each year. The Prudential RideLondon-Surrey events have immense potential to become internationally renowned and inspire Surrey residents to lead active and healthy lives. As they become established, we fully expect they will raise money to help local charities and good causes in Surrey.

  • Who in Surrey County Council approved this event?

    The Surrey County Council Cabinet agreed for the Prudential RideLondon-Surrey 100 and Classic events to take place in the county until 2019, subject to approval of the routes each year. In coming to their decision, they balanced the economic, community, and health benefits to the whole county against the temporary disruption that road closures will cause.

    If you have a specific question or issue that is not addressed by these FAQs, please call the Prudential RideLondon helpdesk on 020 7902 0212. The helpdesk is open Monday to Friday 09:00-17:00.