Contact us

Contact us

Please visit the My Prudential RideLondon website for answers to questions about the virtual event for 2020.

Refund Update

All refunds have now been processed for the cancelled 2020 Prudential RideLondon event. Most refunds were processed on 10 July. If your refund isn’t showing around this date, please ensure you have checked whether the credit has been applied to the original payment. If this doesn’t seem to be the case, please check with your payment provider before contacting us.

For other enquiries, please complete the form below. We aim to come back to you in no more than two working days on the email address provided, however during our busiest periods this may take a little longer.