Please read the answers to the latest questions our team are being asked below as these are likely to help you with your enquiry:
- The results of the ballot for the Prudential RideLondon-Surrey 100 have been sent to all entrants by post and email. If you have not received your result, please log into your Hub account, to instantly find out at hub.realbuzzregistrations.com
- If you have received a bequest training top and require an alternative size, please return the original to Freepost – London Marathon Events. Include a note stating your full name, gender, new size, date of birth and postal address and we will send you a new garment. Please allow two weeks for this to be sent.
- Please be reminded the payment deadline for ballot entries is 17:00 on Thursday 27 February and the opportunity to withdraw your entry will be available from Monday 2 March.
Our FAQ’s page provides answers to most of the questions we get asked, so please check these before getting in touch.
For any other enquiries, please complete the short form below and we'll get back to you as quickly as possible.
We aim to come back to you in no more than two working days on the email address provided, however during our busiest periods this may take a little longer.