Rider Info

Event Insurance

Our partner Yellow Jersey is offering all Prudential RideLondon participants a bespoke event insurance package for £25, which includes:

  • Crash and accidental damage during the event, and in transit to and from the event, up to £15,000 with cover for a hire bike if the bike is damaged on the way to the event
  • Event fee cancellation
  • Public liability up to £2 million

For an additional £5 you can upgrade the policy to include £1,000 of travel expenses.

Yellow Jersey is also offering participants 15 per cent discount on their annual Performance and Ultimate Insurance policies .


All participants must register and collect their rider documents before Ride Day. Registration is at the Prudential RideLondon Cycling Show , which takes place at ExCeL, 1 Western Gateway, Royal Victoria Dock, London E16 1XL.

Participants must print out and complete their registration form, which will be emailed to them.

Final Instructions

The Final Instructions e-magazine for all riders taking part in the 2019 Prudential RideLondon-Surrey 100 will be available to download here. This magazine contains all the information riders need to have a trouble-free Ride Day.

e-bikes at Prudential RideLondon

For the first time in 2019, e-bikes are permitted in all Prudential RideLondon mass participation events, including the Prudential RideLondon-Surrey 100.

Only those cycles that comply with current UK/EU legal requirements for ‘electrically assisted pedal cycles’ (EAPCs) are permitted in the sportive.

EAPCs still require the rider to pedal and the electric motor, with a maximum power of 250 watts, cannot provide assistance when travelling at more than 25 km/h (15.5mph). Participants using e-bikes must still meet the age requirements for entering the Prudential RideLondon-Surrey 100 (18 years old and above).

If you wish to participate in the Prudential RideLondon-Surrey 100 on an e-bike, you must inform us via helpdesk@ridelondon.co.uk (stating your full name and date of birth) by Tuesday 26 February 2019 so you can be placed in a suitable start wave for safety reasons.

The Prudential RideLondon App

Riders in the Prudential RideLondon-Surrey 100 can track their time and position throughout the ride, and share the information with family and friends, by downloading the new app free of charge. Using the GPS tracking function in the new app increases the accuracy of the rider's position, making it even easier for friends and family to support riders on the route and meet them afterwards.

The app will be available to download for iOS or Android devices ahead of the 2019 sportive.

Please note: You must download the latest version of the Prudential RideLondon app to track your ride. Previous editions of the app will not allow you to do so.

For more information on how to use the app, visit our app FAQs page.

Start Times

The Prudential RideLondon-Surrey 100 riders will set off in waves from 05:45 on Sunday 4 August 2019. Riders will be notified of their start time by email in early July.

Withdrawing from the sportive due to illness or injury

If you secure a place in the Prudential RideLondon-Surrey 100 but need to withdraw, you can find out more about how to do so here .

Rider Support

Whether you’re the veteran of hundreds of sportives, or taking part in your first mass participation ride, we want you to have an amazing day, so we’ve put together a variety of new ways to support Prudential RideLondon riders.


Your bike

You must use a roadworthy and permitted bicycle in the sportive. See below for more details, or take a look at our summary of permitted bikes (and bikes that are not permitted) .

Permitted cycles

The following cycles are permitted in the Prudential RideLondon-Surrey 100:

  • e-bikes
  • Single-speed (both fixed and freewheel) bicycles are allowed as long as they have suitable brakes.
  • Mountain bikes are allowed – although please use slick tyres to conserve energy.
  • There will be 100 tandems and 50 tricycles allowed this year. Preference will be given to riders with a disability. If you are a visually impaired or disabled rider and have been accepted via the ballot, you must contact assistedrider@ridelondon.co.uk in order to process your entry.
  • For tandems, only one rider needs to have been successful in the ballot. Entrants with a disability will be charged – entrants where neither rider has a disability will be charged for both riders.

Cycles that are not permitted

The following cycles are not permitted in the Prudential RideLondon-Surrey 100:

  • Fixed wheel with no brakes
  • Fixed wheel with only a front brake
  • Any bicycle with only one brake
  • Handcycles
  • Unicycles
  • Penny Farthings
  • Quadcycles
  • BMX
  • Towed trailers
  • Child carriers
  • Tag-a-long trailers bicycles
  • Trailer bicycles
  • Cargo bicycles
  • Specialist time-trial bicycles are not allowed as they do not allow for immediate control of the bicycle.
  • Recumbents with full fairing
  • Stride driven or stand up machines such as elliptical cycles
  • Any bicycle without 360° rider visibility
  • Unconventional handlebars (including triathlon bars, aero bars, clip-ons, prayer bars, Spinaci bars and cow bars) are not allowed.
  • Handlebars without bar-end plugs are not permitted.

Love Where You Ride

At Prudential RideLondon, we are dedicated to looking after our surroundings. Find out more about our Love Where You Ride campaign, which helps to protect the environment during the world's greatest festival of cycling.

Rider safety

We want to ensure you have an amazing time at the Prudential RideLondon-Surrey 100, so we’ve teamed up with Continental Tyres – our Official Safety Partner – to give you some simple 'rules of the ride' to follow on the big day.

As more than 25,000 riders are expected to participate in the Prudential RideLondon-Surrey 100, it is necessary for us to restrict or prohibit various types of pedal bicycles and equipment for reasons of safety. It is our responsibility to manage the risks involved on the event day with the density of riders we are placing on the closed roads of the route. Our goal is to create a world-class, sustainable event that is safe and inclusive and we are still in the early phases of the development of this unique event.

We are sorry to disappoint certain groups of riders with the prohibition of certain equipment and exclusion of certain bicycle types. This is not a reflection on anyone’s personal ability, speed ability or skill level on a pedal cycle or with certain equipment. The decision is taken after a detailed review of the overall risks associated from a participant using such items or equipment to the large numbers of cyclists, who themselves have a very wide variation of skill level, participating in the event. The consequences for safety, accident rates and ultimately the time taken to complete the ride must be considered. We continually review our policies on permitted bicycles and equipment.


If you’re travelling to Prudential RideLondon by rail with a bike, use National Rail’s PlusBike info to help you plan with ease. Visit nationalrail.co.uk/PlusBike to find out more.


You can find accommodation in London over Prudential RideLondon weekend here .


If you have a specific question or issue, check out our FAQs .